Ridgeway Accident Management
24/7 Accident Assistance
0845 373 2887

In the event of an accident...help is at hand.

It’s your car. It’s your call.

Manufacturer quality repairs - guaranteed.
Welcome to Ridgeway Accident Management, the complimentary service that ensures that you and your vehicle are looked after in the unfortunate event of an accident.

If you have an accident.
What you do next is crucial, because even the largest insurance companies will be thinking about their repair bill first, and your car last. That may mean trying to make you use a cheaper repairer who might want to use non-genuine parts, paints and labour. It could even affect your warranty.

Don’t settle for second-best.
Call Ridgeway Accident Management on 0845 373 2887 first. You are entitled to genuine, manufacturer-approved repairs, so call us first. In addition to guaranteeing no-compromise workmanship, we’ll take care of every detail – from recovery of your car (if it’s not road legal or immobilised), to insurance authorisation, to the finished job.

In the event of an accident... help is at hand.
It’s your car. It’s your call.

Vehicle Replacement Service.
If you’re in an accident that is not your fault, the least you should expect from the other party is a car of equal value, size and comfort. However more often than not you will be expected to make do with a basic ‘Class A’ courtesy car.

We can arrange for you to hire a car of at least the model and specification* you have now, while your car is being expertly repaired. So if, for example, your car has Satellite Navigation, we will provide a car of equal specification*.

And the good news is that because the accident is not your fault, the third party insurers will be expected to cover the cost.

* Always subject to availability, but with 16,000 plus cars on our fleet, we should be able to meet your requirements

Call us first.
1. Your first call should be to Ridgeway Accident Management on 0845 373 2887 (24/7).
2. We will recover your car (if your car is not road legal), anywhere in mainland UK, and return it to our Body Repair Centre
in Newbury, Berkshire or Enstone, Oxfordshire.
3. We will generate estimates, obtain authorisation from your insurance company and handle all aspects of your claim.
4. We will call your insurance company and advise them of your chosen repairer.