Roadside Assistance
Welcome to Mercedes-Benz Roadside Assistance; our range of comprehensive breakdown and recovery products that provide you with complete peace of mind on the road, 365 days a year.
From technical breakdowns or minor mishaps, our 24 hour phone line is always open to assist you whenever you need it.
Depending on the year your Mercedes-Benz was initially registered, you are entitled to one of the following roadside assistance services*:
| Service | Vaild on vehicles registered between: |
| Mercedes-Benz Mobilo 1 | April 2008 – present |
| MobiloLife 1 | January 2004 – 31 March 2008 |
| MobiloLife 24 | October 1998 – 31 December 2003 |
| Mobile Assist 24 | October 1998 – 31 December 2003 |
For Roadside Assistance in the UK, please call 00800 1 777 7777.
If calling from abroad, or if you have connection problems dialling the number above from your mobile phone, please call +44-207 975 7077.
For Republic of Ireland:
• National: 00800 1 777 7777
• International: +353 1-6 05 03 77
You will be asked to provide information including:
• Personal details, location and contact details
• Vehicle mileage, model and registration number
• Vehicle symptoms or fault description.
This will help our Customer Assistance Centre decide whether the vehicle can be safely driven to the nearest Mercedes-Benz Official Workshop, needs to be booked in for a workshop repair at a later date, or requires roadside assistance.
If calling from abroad, or if you have connection problems dialling the number above from your mobile phone, please call +44-207 975 7077.
For Republic of Ireland:
• National: 00800 1 777 7777
• International: +353 1-6 05 03 77
You will be asked to provide information including:
• Personal details, location and contact details
• Vehicle mileage, model and registration number
• Vehicle symptoms or fault description.
This will help our Customer Assistance Centre decide whether the vehicle can be safely driven to the nearest Mercedes-Benz Official Workshop, needs to be booked in for a workshop repair at a later date, or requires roadside assistance.
*Excludes Viano and Vaneo
