Business Manager - Mercedes-Benz of Southampton
JOB DESCRIPTION
KEY PURPOSE OF THE JOB
To support the sales process to ensure that the Mercedes-Benz experience is delivered to every customer contact either face to face or by telephone to maximise sales and profit opportunities within one of the UK's largest Mercedes-Benz, AMG and smart retailers
- To support the sales department by maximising the sale of customer finance, insurance, MBI and related products
ACCOUNTABILITIES
- Support, motivate, coach and train staff to create and maintain an effective sales team who are fully aware of all F & I and related product, including any special incentives on offer
- Provide support in the valuation of part exchange vehicles in line with company policy to maximise sales opportunities, ensuring that used cars are traded-in professionally using the Mercedes-Benz appraisal system.
- To ensure that all financial processes linked to vehicle sale are operated in line with Mercedes-Benz guidelines
- Provide a comprehensive portfolio of additional Mercedes-Benz approved services such as Manufacturer’s Breakdown Insurance, finance & leasing offers, exchange warranty
- Provide cover and support to the sales manager as required in all aspects of the sales process
- Maintain effective sales information, ensuring that all relevant marketing information is maintained on the customer / prospect database
- Ensure that within their area of operation all Company and Trade Associations policies, procedures and minimum standards are met and that all statutory requirements including trading standards, fire, health and safety are adhered to
- Handle all internal and external customers and suppliers with courtesy and ensure the Mercedes-Benz experience is delivered to all contacts at all times
SKILLS & EXPERIENCE REQUIRED FOR THE JOB
- Finance Sales Experience
- Team leadership
- Sales experience in a retail environment
- Specialist knowledge of F&I and MBI and vehicle valuation
- Flexible approach to work and people and adaptability to a changing workplace environment
- I.T literacy - an advantage
Apply in writing [inc. details of your current salary] to: Peter Tubb, Sales Manager, Mercedes-Benz of Southampton, George Curl Way, Southampton International Airport, Southampton SO18 2RZ or peter.tubb@mercedes.co.uk
NO AGENCIES
PREVIOUS APPLICANTS NEED NOT APPLY.